INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

If your purchase has a problem that would have stopped someone from buying it and has a major fault, you choose the remedy – refund, exchange, repair or compensation. If there is a minor fault, the item will be repaired or replaced at the store’s option. 

Unfortunately, once an order has been received it cannot be amended. If you wish to add products, you will need to place another order.

We endeavour to make sure that stock levels on our website are updated regularly, but for some items, particularly those that are on promotion or are very popular, we can often sell out of stock quickly. We apologise for the inconvenience.

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Simply type what you are looking for into the search bar at the top of each page and hit return (or click the magnifying glass icon). This will return a list of results for you with the closest matching items at the top of the page. 

If you can’t find what you’re looking for, try browsing using the navigation bar at the top of the page. If you’re searching for a product you’ve seen in your local store, it may not be available online at present, as not all products are currently stocked at https://www.mahalaxmihardware.com/.

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